Website Disclaimer

2. Product Representation & Specifications

Please be aware of the following regarding our products:

• Illustrative Photos: Photos are for illustrative purposes only and may include optional extras not included in the standard model
• Feature Variations: Features and options displayed may vary between models and configurations
• Approximate Measurements: All stated measurements (ATM, TARE, Ball weight, etc.) are approximate and can vary with each configuration
• Pricing: Prices and inclusions are subject to change without prior notification. Please contact us to confirm current pricing

3. Limitation of Liability

To the fullest extent permitted by law, SUV Caravans, its directors, employees, agents, or affiliates will not be liable for any loss or damage arising out of or in connection with the use of this Website. Nothing in this Disclaimer excludes or limits any guarantee, warranty, term or condition implied or imposed by the Australian Consumer Law or any other applicable legislation that cannot be lawfully excluded or limited.

4. External Links

Our Website may contain links to third-party websites that are not owned or controlled by SUV Caravans. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit.

5. Copyright and Intellectual Property

The content, design, and layout of this Website, including but not limited to text, graphics, logos, images, and software, are the property of SUV Caravans or its content suppliers and are protected by Australian and international copyright laws. Unauthorised reproduction or distribution of any part of this Website is prohibited.

6. Product Weights & Specifications

All tare weights, ATM, ball weights, and other measurements stated on our website or in promotional materials are estimates only, calculated with no fluid in tanks and without advertised optional extras. Actual weights may vary with each individual configuration. Purchasers are responsible for confirming final weights and ensuring compliance with applicable road laws before towing.

7. Towing & Vehicle Responsibility

It is the owner's responsibility at all times to ensure the tow vehicle used is legally compliant and suitably capable for the product being towed. SUV Caravans is not responsible for the tow vehicle or any issues arising from it. This includes ensuring:

• The vehicle has the appropriate legal towing capacity for the caravan or camper trailer
• A properly functioning electric brake controller is fitted and correctly adjusted
• Correct weight distribution and hitch/towbar heights are used for safe travel
• Wheel nuts are torqued to the correct specification before every trip

Failure to use a suitable tow vehicle or correctly configured braking system may lead to unsafe towing conditions, damage to the product, and will void warranty. SUV Caravans accepts no liability for accidents, damage, injury, or death resulting from improper towing practices.

8. Cyclone & Severe Weather

SUV Caravans and Camper Trailers are not cyclone rated. In the event of a natural disaster, cyclone, or severe weather event approaching or occurring, owners must seek appropriate shelter elsewhere. SUV Caravans accepts no liability for damage caused by cyclones, flooding, hail, or other severe weather events. It is the owner's responsibility to store their caravan or camper trailer appropriately and to maintain appropriate insurance coverage.

9. Insurance Recommendation

Our warranty is not an insurance policy. We strongly recommend that all purchasers take out a suitable insurance policy to protect their investment against:

• Accidents and collision damage
• Weather events including storms, flooding, and hail
• Theft and malicious damage
• Damage caused by road conditions

Please note that all insurance assessments and quotes arranged through SUV Caravans will incur an administration fee of $395. Please consult your nearest SUV Caravans dealership or your insurance agent for recommendations on suitable caravan and camper trailer insurance.

10. Servicing & Personal Property

When a caravan or camper trailer is delivered to an SUV Caravans Dealership or Authorised Service Agent for servicing, repairs, or warranty work:

• All personal property and goods must be removed prior to drop-off. No responsibility is accepted for personal property or goods left inside the unit.
• If removal of personal property is required by our team, the cost of doing so will be charged to the customer at current labour rates.
• SUV Caravans will not be held accountable for loss or damage to the caravan or camper trailer whilst it is at the dealership or service agent. It is the owner's responsibility to maintain appropriate insurance coverage.
• All compartments and doors must be unlocked, and all padlocks removed, when delivering the unit for service or repairs.

11. Disruption During Warranty Repairs

SUV Caravans and any Authorised Repair Agent will not be liable for disrupted travel plans, accommodation costs, or other associated expenses incurred whilst repairs are carried out under an approved warranty claim. The Purchaser is responsible for all costs of transporting the caravan or camper trailer to and from the repairer, including towing fees, insurance during transport, and any travelling time.

12. Dispute Resolution

If a dispute arises, either party shall send the other a written notice of dispute with adequate details. The following process applies:

1. Within 14 days of the notice, the parties must confer at least once to attempt resolution. Each party must be represented by someone with authority to agree to a resolution.
2. If the dispute cannot be resolved by conference, either party may refer it to arbitration by further written notice — conducted by a single arbitrator nominated by the President of the Institute of Arbitrators Australia, in accordance with their rules for Commercial Arbitration.

This policy is governed by and construed in accordance with the laws of Queensland, Australia.

Questions?

If you have any questions about this disclaimer, please contact us:

• Visit our Contact page to reach out online
• Contact your nearest dealership directly
• Speak to our sales team during your purchase inquiry